Virtual Medical Receptionist
From anywhere in the world, a virtual receptionist from DocVA can deliver elite-level customer service that will raise your customer satisfaction scores and make your whole office run more smoothly! Your virtual receptionist can take care of:
- Answering phones and taking messages
- Scheduling appointments
- Handling prescription refill requests
- Verifying insurance eligibility
Virtual Medical Billing/Insurance Specialist
One of the most important positions in your office doesn’t have to cost you an arm and a leg to fill! Remote billing and insurance specialists from DocVA can handle payments, insurance and billing tasks, and keep your invoices up to date, just like an in-house employee, as well as:
- Insurance verifications
- Claims submissions
- Medical billing
- Pre-authorization
Virtual Medical Administrative Assistant
What does your office need to run more smoothly? Whatever you need, a virtual admin assistant is up to the task. From answering phones to refilling prescriptions, coordinating with other providers, verifying insurance benefits, and returning phone calls from your practice’s unique caller ID, a virtual admin assistant keeps your days on track.
- Adding lab work and test results to medical records quickly
- Scheduling and confirming appointments
- Verifying insurance information
- Feiling patient questions and returning calls
Virtual Medical Scribe
Keep your EMRs updated in real time without interrupting the privacy of the exam room with a virtual scribe. Your virtual scribe will listen in on your appointments via smartphone or tablet and provide documentation during the exam so your patients’ EHRs stay current, always.
- Secure listening software protects privacy
- HIPAA compliant
- Keep your EMRs updated
- Eliminate stacks of charts left undone
