

Build Your Healthcare Virtual Assistant Team.
Practice staffing is rarely one open seat, which means front desk coverage, clinical follow-up, and revenue cycle work all have to hold up at once as volume grows. That is why DocVA builds healthcare virtual assistant teams for practices of all sizes and specialties, with credentialed talent, a defined placement process, and the scope your practice sets.

“In fact, it’s working so well, we hired DocVA for a second position which was to support our front desk staff.”Why DocVA? Stephanie Rothenberg: “Because you do a good job, think it’s very important, and you’re always there when we need you.”












Video testimonials
Real People, True Stories.
Doctors and practice leaders share their DocVA results on camera.
In her words · Alissa Fairchild
Fast Placement with Quality Candidates:
“I think it was two days. You came with three excellent candidates and I’m not exaggerating.”
“When you came with some stellar candidates, I was impressed and a little surprised because we don’t always get our final team member on the first try. So that was pretty impressive.”
Relief for On-Site Staff:
“Where we were getting slowed down was in our clinic with our patient-facing technicians. The intake part of the exam… So our virtual assistant is so on point. Her recordkeeping is stellar.”
“One of the doctors spoke up and said that she had come across one of her intake documentation records and it was absolutely on point… So that has really taken a burden off of our patient-facing team to have all of that information ready for them when they walk in the door, so they can really just start into the clinical exam.”
Exceptional and Pressure-Free Communication:
“Your company and everyone have been very patient with us in our learning curve in starting something new. I want to be very clear: it’s been communication without pressure.”
Strong Support Structure:
“From the founder and everyone in between, you have been communicative and patient and very kind and very people-centered.”
Precise Candidate Matching:
“I have a feeling you really vet your virtual assistants very well, because you got to know me a little bit and what ReVision is about, and you came with such strong candidates. Personality has played a lot into it as well.”
Practice Administrator, ReVision LASIK & Cataract Surgery Center
My experience with the company has been very positive so far. From the onboarding process to my current work as a Medical Scribe, I’ve received great support and have had the opportunity to learn and grow professionally.
I’m especially thankful for the amazing people I’ve met along the way and for the opportunity to work remotely with a great team and provider. It has been a valuable experience, both professionally and personally.
Thank you, DocVA, for this opportunity! May God bless the entire DocVA team and all the work you do. 🙏
I express my gratitude to DocVA for giving me the opportunity to be part of this great family.
The team was very supportive and responsive, making sure I understood each step and felt comfortable in my role.
Overall, it was a positive and stress-free onboarding experience, and I’m grateful to be part of a team that values organization and support. Highly recommended! ⭐️⭐️⭐️⭐️⭐️
Thanks DocVA.
-JP
A big shout-out to Ms. CJ, who always finds a CI that matches my skills, and to my AM, who is just a chat away, always responding and checking in to see how I’m doing.
Thank you, everyone, for all your support! And most especially, thank you, DocVA, for giving me this wonderful opportunity. I’m truly grateful to be part of this community! 🙏✨
-Grace F.
Thank you!
I applied during the second week of June, hoping for an opportunity that aligned with my experience and long-term goals. Like many applicants, I knew the process would be competitive, but I trusted the journey and gave it my best.
By the first week of July, I received the news that I had been matched with a client, and I couldn't have been more grateful. It all happened so much faster than I expected, and I'm thankful that DocVA believed in my skills and gave me this opportunity.
One thing that really stood out throughout the process was the support from Ms. L, our Account Manager. She was incredibly hands-on from the very beginning—before onboarding, during onboarding, and even afterward. She was always available to answer questions, provide guidance, and make sure everything went smoothly. Having that kind of support made the transition into my new role so much easier and gave me confidence every step of the way.
I'm forever grateful to DocVA for opening this door for me. It's more than just finding a client—it's about being part of an agency that genuinely cares about its Virtual Assistants and wants them to succeed.
If you're looking for a professional, supportive, and trustworthy agency, I highly recommend DocVA. Thank you for this life-changing opportunity! 💙🙏
The team works hard to find the right client match for each VA, and they genuinely care about helping everyone succeed. They trust their team members and focus on results rather than micromanaging, which makes a big difference.
I am excited to be part of this agency and grateful for the opportunity to work with such kind, professional, and supportive people. Everyone has been welcoming, encouraging, and easy to work with. It’s refreshing to be part of a team that values integrity, respect, communication, and growth. I look forward to growing with this agency and contributing to its continued success. Thank you Lord ❤️
Working with my client has been such a rewarding experience. As the only nurse in the clinic, I’ve been motivated to always give my best. Their patience, guidance, and continuous support have helped me grow both professionally and personally. I’m truly thankful to both DocVA and my client for the trust, opportunity, and positive work environment they’ve given me.
I recently joined this company, and I couldn't be happier with my experience. From the very beginning, the recruitment process was fast, smooth, and well-organized. The recruitment team was very accommodating, professional, and always willing to answer my questions, which made the entire process stress-free.
What impressed me the most was their amazing client matching process. They took the time to find a client that was a great fit for my skills and experience, and before I knew it, I was success
I am especially grateful for how welcoming and kind everyone has been. The onboarding process was clear, and the team made me feel comfortable and valued from day one.
I highly recommend DocVA to anyone looking for a company that truly cares about its employees and provides a positive work environment.🩷
Even though I already have extensive experience in the healthcare field, working with DocVA has made a real difference. Their guidance, communication, and continuous support have helped me feel confident and excited in this new role.
What stands out the most is how much they care about their team and professional growth. They create an environment where people feel appreciated, supported, and motivated to succeed. I’m truly grateful for this opportunity and excited for everything ahead.
Highly recommended for anyone looking for a supportive and professional company to grow with. 🌸
DOCVA has a very supportive and professional team that genuinely values its people. The environment is positive, communication is smooth, and everyone is approachable and willing to help. One thing that really stood out to me was how fast and organized their hiring process was, which reflects how efficient and professional the company is. I also appreciate how they value family and understand the importance of work-life balance, creating a healthy and motivating work environment. It’s great to be part of a company that encourages growth and provides opportunities to learn and improve. Truly a reliable and well-managed company with a strong support system for both their team and clients alike.
I deeply appreciate how much DocVA values its team, creating a supportive and positive atmosphere that motivates us to grow both personally and professionally. Throughout my time here, I have also had the opportunity to interact with clients from the United States who have been incredibly kind, respectful, and professional. These experiences have helped me learn so much and continue improving every day.
Being part of DocVA has allowed me to develop new skills, gain confidence, and feel truly valued for the work I do. I am grateful for the opportunities, the guidance, and the trust I have received.
I would absolutely recommend DocVA to anyone looking for a company that not only invests in its employees’ growth but also treats them with respect, empathy, and care. It’s a place where you feel supported, appreciated, and inspired.
When I was first matched with my client, they were still hesitant about adding a VA to their practice. I went through the interview process and then waited for almost a month while they carefully decided if it was the right move for them.
What I really appreciate is that DocVA didn’t just rush the process—they made sure both sides were a good fit. Eventually, when my client decided to move forward, they reached out to ask if I was still available because they specifically wanted me to be part of their team.
Now that I’m working with them, I can honestly say it’s been such a great experience. The environment is healthy, there’s no micromanaging, and everything feels smooth and easy to work with. It’s the kind of workplace where you actually feel valued and excited to start your day.
This opportunity truly feels like an answered prayer—“a workplace that I would love and be excited to work with every day.”
Thank you so much, DocVA 🫶
They regularly check in to make sure everything is going well with your client and are always willing to step in and help if something comes up. That kind of support gives you peace of mind and allows you to focus on doing your best. It doesn’t feel like you’re on your own; you feel backed by a team that wants you to succeed.✨✨
As someone with oncology experience, I appreciate how they recognize and match our skills properly. It’s rare to find a company that genuinely cares about its people and creates opportunities like this.
Highly recommended for VAs looking for a reliable and growth-oriented company. Thank you, DocVA, for trusting me and for this amazing opportunity. 🙏
The onboarding process was smooth and easy to follow. My manager, Miss Thessa, is very understanding and approachable, which made everything more comfortable.
I was also matched with a kind and generous client, so I feel really lucky.
If you’re a VA looking for a supportive place to grow, I’d definitely recommend DOCVA ✨
I truly appreciate how they matched me with a great client and guided me every step of the way. Special shoutout to my manager, Ms. Thessa, for being so compassionate and approachable. I always feel comfortable reaching out to her whenever I need help.
The recruitment team also deserves recognition for being very responsive and helpful throughout the process.
Highly recommend DocVA to anyone looking for a supportive and professional team! ✨
They consistently provide support and guidance, making sure you have everything you need to succeed in your journey with your client. It’s such a positive and encouraging environment to be part of.
I’m really grateful to be working with them. Praying for even more blessings and continued success for the whole team!
I’m especially grateful for my second client with Ms. J, where my trainer (Ms. A) has been incredibly hands-on and supportive. They’re always willing to assist whenever I need guidance, which makes the learning process smoother and more enjoyable.
Being part of their team has given me not only professional growth but also a sense of belonging. I’m so glad to be part of this community and excited for the opportunities ahead.🥰
Special thanks to Ms. Aivee and Ms. Lyka for their continuous support, patience, and encouragement. I truly appreciate your help!
Doctors ask us every day…
“Will a medical virtual assistant work in my practice?”
Absolutely!
DocVA’s medical virtual assistants fit seamlessly into your workflow, no matter what specialty, location or clientele you serve, so you can…
- Get more done faster
- WOW your patients with people-first customer service
- Save tens of thousands of dollars in payroll
- No lock-in period
- Works with any specialty and any EHR
Roles we place
Free consultation
Ready to meet your DocVA?
Schedule a 30-minute call with our team and learn how a dedicated virtual medical assistant can support your practice.


- 30 minutes
- No commitment
- Candidates within 24–48 hrs
Prefer to talk now? Call 954-304-9702
Medical virtual assistant services for every role
Start with one role or staff a full front and back office.
Hover a role to see why a DocVA specialist is the better choice.
Patient Calls & Phone Management
Answer every call, triage requests and cut hold times.Appointment Scheduling
Fill the calendar, confirm visits and reduce no-shows.Insurance Verification & Prior Authorization
Verify coverage and move approvals before the visit.Medical Records & Chart Prep
Charts organized and ready before each patient arrives.Billing & Admin Support
Clean claims and faster follow-up on denials and A/R.Dental Receptionist
Answer calls, book cleanings and verify dental benefits.Live Medical Scribing
Real-time documentation so you can face the patient.Patient Follow-Up & Communication
Reminders, results callbacks and care-plan check-ins.


Patient Calls & Phone Management
What your VA handles
Answering inbound calls, triaging patient questions, routing urgent matters, taking messages, and helping manage high call volume during busy clinic hours.
Why it’s better with a DocVA specialist
Understands clinical context well enough to separate routine questions from situations that need immediate staff attention, reducing interruptions for your clinical team while keeping patients supported.

Appointment Scheduling
What your VA handles
Booking, rescheduling, confirmations, cancellation management and waitlist coordination.
Why it’s better with a DocVA specialist
Knows how different appointment types affect your day: a new patient consult isn’t the same as a follow-up, and your VA anticipates the downstream effects of scheduling errors.

Insurance Verification & Prior Authorization
What your VA handles
Verifying insurance eligibility, checking benefits, collecting required documentation, submitting prior authorization requests, and following up with payers for status updates.
Why it’s better with a DocVA specialist
Knows how payer requirements and authorization timelines affect patient care, helping reduce appointment delays, claim issues and back-and-forth for your in-office team.

Medical Records & Chart Prep
What your VA handles
Preparing patient charts, organizing medical records, updating patient information, attaching relevant documents, and making sure providers have the right details before each appointment.
Why it’s better with a DocVA specialist
Understands what clinical teams need before a visit, helping reduce missing information, rushed prep work and provider downtime caused by incomplete charts.

Billing & Admin Support
What your VA handles
Supporting billing workflows, preparing patient statements, following up on balances, updating administrative records and handling routine billing questions.
Why it’s better with a DocVA specialist
Combines administrative accuracy with healthcare-specific knowledge, keeping operations organized without pulling clinical staff into repetitive billing and paperwork.

Dental Receptionist
What your VA handles
Answering calls, booking hygiene and treatment visits, confirming appointments, verifying dental benefits and keeping patient records up to date.
Why it’s better with a DocVA specialist
Knows how dental schedules run, from hygiene recalls to treatment plans and insurance breakdowns, so chairs stay full and your front desk stays calm.

Live Medical Scribing
What your VA handles
Documenting patient encounters in real time, capturing provider notes, updating visit summaries and helping reduce after-hours documentation.
Why it’s better with a DocVA specialist
Understands medical terminology and visit flow, so providers stay focused on the patient instead of splitting attention between care and charting.

Patient Follow-Up & Communication
What your VA handles
Following up after appointments, sending reminders, coordinating next steps, scheduling recommended visits and sharing routine care instructions approved by your team.
Why it’s better with a DocVA specialist
Keeps patient communication consistent and timely while knowing when a message should be escalated to clinical staff, improving continuity of care.

Credentialed talent
Credentialed medical virtual assistants, not generalists
Every candidate brings verified credentials and proven U.S. healthcare experience.
Licensed RNs
Clinical judgment for triage, care coordination and follow-up.
Registered pharmacists
Medication reconciliation, refills and pharmacy coordination.
Prior-auth specialists
Payer rules, documentation and approvals, handled end to end.
Certified billers and coders
Clean claims, coding accuracy and denial management.
HIPAA and accountability
HIPAA-trained virtual assistants, accountable from day one
You decide what your VA can access. We handle training, oversight and replacement.
- Completes DocVA’s in-house HIPAA program before day one
- Works only inside the systems and permissions you authorize
- A dedicated success manager after placement
- Free replacement if the fit isn’t right

How it works
How healthcare virtual assistant placement works
From first call to first shift, you make every hiring decision.
- 01
Discovery call
A 30-minute call to map your workflows, hours and EHR.
- 02
Shortlist delivered
Within 24–48 hrsPre-vetted, credentialed candidates matched to your practice.
- 03
You interview and decide
Meet your candidates. Hire only who you want.
- 04
You set the start date
We handle onboarding, HIPAA training and system access.
- 05
Ongoing support
A dedicated success manager, plus free replacement if the fit isn’t right.

DocVA by the numbers
Healthcare virtual assistants trusted by 2,000+ practices
- Average from 200+ Google & Facebook reviews
- 4.9★
- Practices served
- 2,000+
- Virtual assistants supported
- 2,000+
- Hours to candidate endorsements
- 24–48
Compare your options
DocVA vs. in-house hiring vs. generic VA agencies
| In-house hire | Generic VA agency | ||
|---|---|---|---|
| Time to candidates | 24–48 hours | 4–8 weeks | 7–14 days |
| Credentials | Licensed RNs, pharmacists, certified billers and coders | Depends on your local market | Mostly general VAs |
| Cost | A fraction of an in-house hire | Salary, benefits, payroll taxes and desk space | Varies |
| Lock-in | None. Cancel anytime | Employment obligations | Often minimum terms |
| Replacement | Free replacement if the fit fails | Restart hiring | Varies |
| HIPAA program | Run in-house by DocVA | Your responsibility | Often outsourced |
| EHR fit | Works inside your existing EHR | Yes | Often limited |
- Time to candidates24–48 hours
- CredentialsLicensed RNs, pharmacists, certified billers and coders
- CostA fraction of an in-house hire
- Lock-inNone. Cancel anytime
- ReplacementFree replacement if the fit fails
- HIPAA programRun in-house by DocVA
- EHR fitWorks inside your existing EHR
In-house hire
- –Time to candidates4–8 weeks
- –CredentialsDepends on your local market
- –CostSalary, benefits, payroll taxes and desk space
- –Lock-inEmployment obligations
- –ReplacementRestart hiring
- –HIPAA programYour responsibility
- –EHR fitYes
Generic VA agency
- –Time to candidates7–14 days
- –CredentialsMostly general VAs
- –CostVaries
- –Lock-inOften minimum terms
- –ReplacementVaries
- –HIPAA programOften outsourced
- –EHR fitOften limited
Value
Same performance. So much cheaper.
A full-time, credentialed virtual assistant costs a fraction of a fully loaded in-house hire. Book a free consultation for a quote built around your practice.
- No lock-in
- No minimum term
- Cancel anytime
In-house hire
- –Salary and overtime
- –Benefits and paid time off
- –Payroll taxes
- –Desk space and equipment
- –Recruiting and turnover
DocVA healthcare VA
- Full-time, credentialed support
- No recruiting or HR overhead
- No desk space or equipment
- Candidates in 24–48 hours
- Free replacement if the fit fails

Leadership
Led by founder and CEO Nathan Barz
Nathan, a Wharton graduate, leads DocVA. Combined with the leadership team's experience at MMM and MedVA, our collective track record spans 2,000+ healthcare practices and 2,000+ virtual assistants supported, backed by 40+ years of business operations experience.
- VAs supported
- 2,000+
- Operations
- 40+ yrs
- Education
- Wharton
Guide
What a healthcare virtual assistant does for your practice
Front-office coverage without another hire
A healthcare virtual assistant handles the work that keeps your front desk buried: answering patient calls, booking and confirming appointments, verifying insurance and returning messages. Your in-office staff gets time back for the patients standing in front of them.
Back-office support that protects revenue
Medical virtual assistants trained in billing, coding and prior authorization keep claims clean and approvals moving. Fewer denials and faster A/R follow-up mean steadier cash flow for your practice.
Clinical-grade talent, matched to your specialty
DocVA places licensed RNs, registered pharmacists, prior-auth specialists and certified billers and coders with proven U.S. healthcare experience. Each candidate is matched to your specialty, your workflows and your EHR.
HIPAA-trained and accountable
Every DocVA virtual assistant completes our in-house HIPAA program before starting and works only inside the systems you authorize. A dedicated success manager stays with you after placement, and if the fit isn’t right, we replace your VA.
What does a healthcare virtual assistant do?+
A healthcare virtual assistant works remotely as part of your team, handling tasks such as patient calls, scheduling, insurance verification, prior authorizations, chart prep, billing support, live scribing and patient follow-up.
How quickly can I get a virtual assistant?+
After a 30-minute discovery call, we send a shortlist of credentialed, pre-vetted candidates within 24–48 hours. You interview them, choose who to hire and set the start date.
Are DocVA virtual assistants HIPAA compliant?+
Every VA completes DocVA’s in-house HIPAA program before starting and works only inside the systems and permissions you authorize.
How much does a medical virtual assistant cost?+
Cost depends on the role, hours and specialty you need. Book a free consultation and we will build a quote around your practice. Every DocVA placement costs a fraction of a fully loaded in-house hire, with no lock-in, no minimum term and the option to cancel anytime.
Will a virtual assistant work with my EHR?+
Yes. Your VA works inside your existing EHR and practice management software, so there is nothing new for your team to learn.
What if the virtual assistant isn’t the right fit?+
Tell your success manager. We will find and place a replacement candidate at no additional cost.
Which time zones do you cover?+
DocVA virtual assistants work shifts aligned to U.S. and U.K. clinic hours, including your local time zone.
Ready to get back to your patients?
Tell us where your team is stretched. We'll send a shortlist of credentialed candidates within 24–48 hours.
30-minute call · No commitment



