Virtual Medical Assistants | DocVA
Knowledgeable, Experienced, and Dedicated Medical Assistants.
Trusted By
What Makes DocVA Different
Your VA is a healthcare professional, not an admin generalist.
You keep control of your workflows.
DocVA sources, vets, and supports your VA, but your VA works your way, in your systems, on your schedule. You get the cost advantage of offshore staffing without giving up how your practice runs.
Dedicated Virtual Assistant
No Lock-in Period
We don’t lock you in. If it’s not working, you can cancel anytime. That said, our practices typically stay because their VA becomes an indispensable part of their team.
HIPAA-Compliant
By Design
Every DocVA virtual medical assistant holds HIPAA certification before working with any practice. They handle PHI with the same standards expected of in-office staff.
Your VA’s device is also equipped with time-tracking and monitoring software, so you always have visibility into their work. And because the Philippines’ Data Privacy Act of 2012 legally prohibits unauthorized disclosure of private information, your patients’ data has legal protection on both ends.
Specialties We Support
DocVA VAs work across outpatient practice types. Because every endorsed DocVA medical assistant has proven experience working with U.S. medical clinics, facilities, and hospitals, they’re not starting from zero when they join your team. They already understand the workflows, terminology, and administrative pressures specific to your specialty.
- Primary Care
- Internal Medicine
- Cardiology
- Physical Therapy & Rehabilitation
- Chiropractic
- Dental
- Medical Subspecialties
- Urgent Care
- Dermatology
- Orthopedics
- OB/GYN
- Neurology
- Gastroenterology
- Pediatric
- Psychiatry & Behavioral Health
How DocVA Works
Getting started takes less time than hiring a local employee.
Discovery call
We learn about your practice, workflows, and what kind of support you need.
Next-day shortlist
You receive curated candidate profiles with resumes and introduction videos.
You interview
Choose the VA who's the right fit for your team.
Client-VA onboarding
Client-VA onboarding with a dedicated account manager and IT & Security specialist to set clear expectations.
Set a start date
Your VA begins, and DocVA stays involved for ongoing support.
If at any point your VA isn’t performing or isn’t the right cultural fit, we move quickly to resolve it.
Transforming Healthcare
Nathan Barz, Founder and CEO of DocVA, is a trailblazer in the medical virtual assistant industry, revolutionizing healthcare support with his unique operational and financial expertise. Recognizing the staffing challenges faced by healthcare offices post-pandemic, Nathan has led DocVA to place over 1,000 virtual assistants in hundreds of practices across North America, saving millions annually while enhancing care quality.
At DocVA, Nathan’s deep industry insights and collaborative approach create tailored solutions for healthcare offices. A Summa Cum Laude graduate from The Wharton School, Nathan previously advised CEOs at Barclays Investment Bank on strategic challenges. DocVA’s medical virtual assistants, primarily registered nurses, bring immediate understanding of practice workflows, ensuring seamless integration from day one.
Nathan Barz
Founder and CEO of DocVA
Ready to Add an Experienced Virtual Medical Assistant to Your Practice?
Book a free consultation and get a shortlist of candidates within 24 hours.
We don't just create better partnerships, but better lives
The Cost Comparison
A U.S.-based medical front office hire typically runs $18 to $25 per hour, but that is just the base rate. When you factor in benefits, payroll taxes, office space, and turnover costs, the true fully loaded cost is closer to $35 per hour. DocVA Virtual Medical Assistants offer a flexible, affordable alternative with no overhead costs and no lock-in period.
In-House Medical Front Office Hire
- Benefits & health insurance required
- Payroll taxes required
- PTO & sick leave required
- Office space & equipment required
- Turnover and rehiring costs when staff leave
- N/A
DocVA Virtual Medical Assistant
- No benefits overhead
- No payroll taxes
- PTO and sick leave at client's discretion
- No office space required
- No lock in period, cancel anytime
- Up to 75% Cost Savings
Real People, True Stories.
Frequently Asked Questions
We tried a virtual assistant before and it didn't work out. What makes DocVA different?
The most common reasons VMAs fail are generic staff without medical knowledge, rotating coverage that prevents any real continuity, and vendors who disappear after placement. DocVA addresses all three. Your VA is a licensed healthcare professional — an RN, pharmacist, certified biller, or experienced medical scribe — who already understands medical workflows, not someone learning on the job. You work with the same person every day, so they actually learn your practice. And if a placement isn’t working, we intervene quickly and find a replacement.
How much time will I spend training a new VA?
Less than you’d spend onboarding an in-office hire. Because DocVA VAs come with clinical or administrative credentials and proven familiarity with U.S. insurance and healthcare workflows, the foundational knowledge is already there. You’re training them on your systems and preferences, not on what a prior authorization is. Most practices report that their VA is running independently within the first few weeks.
Is my patient data actually secure with a remote worker overseas?
Yes, and it’s protected by two layers of compliance. Your DocVA VA is HIPAA-certified and handles PHI to the same standard as your in-office staff. They’re also bound by the Philippines’ Data Privacy Act of 2012, which carries serious legal penalties for unauthorized disclosure of private information. Their devices are equipped with monitoring software, and DocVA provides cybersecurity guidance as part of onboarding.
Will my VA be able to work in our EHR/EMR system?
Yes. DocVA VAs work within whatever system your practice already uses, with no required software on your end. Because they’re integrated into your workflows rather than running on a separate platform, the transition is minimal.
What happens if my VA isn't working out?
We fix it fast. If performance is the issue, DocVA intervenes directly because your VA has support on our end, not just yours. If it’s a fit issue (personality, communication style, pace), we find you a replacement. You’re not stuck managing a staffing problem alone, and you’re not locked into a contract while you wait for a resolution.
Do I need to worry about AI replacing this role soon?
AI tools are useful for specific tasks, but they don’t replace the judgment, communication, and workflow flexibility an experienced human brings to your front office. DocVA VAs can also work alongside AI tools your practice already uses if needed. What a VA provides that AI doesn’t is accountability, patient rapport, and the ability to handle the unexpected.
Is there a minimum commitment or contract?
There is a contract, but there is not a lock-in period. You can cancel anytime. We’re confident enough in the quality of our placements that we don’t need to lock you in to keep your business.
Our Dedicated DocVA Virtual Assistants
See How a Medical VA Can Elevate Your Practice
Your healthcare practice CAN thrive and grow even when you’re on a budget. Schedule your discovery call now, and we’ll show you how.
- 5 Star Rated (150+ Reviews)
- HIPAA Certification Badge
- 150+ practice served