DocVA’s virtual assistants can handle any task in your practice that can be done on the phone or internet … and that’s almost everything! Tasks that our VAs can handle include:
- Answering phones / problem-solving patient issues
- Scheduling and confirming appointments
- Verifying insurance
- Prior authorizations
- Sending invoices and bills
- Receiving and tracking payments
- Prescription refill requests
- Managing medical records
- And much more!
