Prior to hiring a Virtual Assistant, I personally handled tasks such as gathering medical records, responding to client inquiries, coordinating appointments, and managing a demanding waiting list. These responsibilities significantly reduced the time I could dedicate to seeing patients.

My DocVA Joseph has taken over managing the waiting list, responding to clients and their inquiries, and gathering medical records. He has also taken on organizing and summarizing medical records, which has been wonderful.

One of the things that stands out to me the most is how quickly Joseph was able to adapt to the way I work. What I do is not traditional psychiatry—it involves independent medical opinions that are more medical-legal in nature.

He was able to adapt to that very quickly. I essentially showed him the process once, and he was then able to take ownership of those tasks independently, which has been very impressive.