DocVA vs. MedVA: Which Medical Virtual Assistant is Right for Your Practice?
Both DocVA and MedVA are recognized leaders in the medical virtual assistant space. MedVA
pioneered the category and offers tiered pricing with optional security packages. DocVA offers
university-educated, specialty-trained healthcare professionals with enterprise-grade HIPAA
compliance built in.
Choose DocVA if you want...
- Highly experienced clinical talent
- No lock-in periods, cancel anytime flexibility
- Transparent pricing
- Built-in HIPAA-focused security
- Dedicated one-on-one support that scales for any sized practice
Choose MedVA if you want...
- A tiered pricing structure
- Standard engagement structures
- Low starting rates with possible add-ons
- Optional advanced security packages
- A larger, more corporate vendor model
In short, choose DocVA if you want highly experienced clinical talent, transparent pricing, and
dedicated support that scales. Choose MedVA if you prefer a tiered pricing structure and are
willing to pay extra for security packages.
Where DocVA Excels
DocVA is not just for small practices. It currently supports over 1,000 healthcare practices with more than 200 experienced virtual medical assistants, making it a strong fit for solo providers, multi-provider clinics, and enterprise healthcare organizations. DocVA’s Founder and CEO, Nathan Barz, has over 18 years of extensive recruitment and placement expertise, which he leverages to ensure highly qualified placements for your staffing needs.
DocVA Strength
1000+ healthcare practices supported across specialties
Proven scale beyond solo providers
200+ experienced virtual medical assistants
Depth of staffing and backup coverage
Dedicated account manager and IT support team for seamless onboarding
One-on-one support and workflow oversight
Weekly check-ins
Regular communication and proactive issue resolution
Backup coverage
More continuity when staffing needs change
Clinical Capability
Medical terminology
Assistants already understand healthcare language
Clinical workflows
Faster ramp-up for day-to-day practice support
EHR familiarity
Experience with systems like Epic, Athena, eClinicalWorks, and other leading EMR/EHR and practice management systems
Specialty matching
Assistants are matched to the needs of the practice
U.S. healthcare exposure
Familiarity with U.S.-based healthcare systems and processes
DocVA also keeps costs straightforward. There are no hidden fees, no payroll taxes, and no upcharges for bilingual staff or specific software knowledge.
Understanding MedVA’s Model
MedVA is a large, established provider with clinician-founded roots. Its tiered pricing model may appeal to practices that want different service levels or a lower starting rate.
MedVA Model Element
Clinician-founded roots
Established healthcare outsourcing background
Tiered pricing
Base rates may start lower
Add-on services
Specialized skills or advanced security may increase cost
Large company scale
May feel more corporate
Mixed worker sentiment online
Retention and consistency may vary by experience
Potential Cost Driver
Specialized skills
Prior authorizations, scribing, billing, or specialty workflows may cost more
Bilingual capabilities
May increase the hourly rate depending on package
Advanced security
Often gated behind paid packages
Corporate scale
Can affect consistency, retention, and support experience
The DocVA Difference
With over 18 years of recruitment and placement expertise, DocVA’s COO has a proven track record of connecting organizations with top-tier talent. Leveraging this experience, DocVA is able to endorse highly qualified candidates within 24 to 48 hours following your discovery call, combining speed with quality to meet your staffing needs.
Evaluating Operational Maturity and Security
Security is critical when virtual assistants handle protected health information. DocVA includes rigorous HIPAA-focused safeguards by default, including government background checks, cybersecurity training, and time-tracking and monitoring software.
HIPAA compliance
Enterprise-grade compliance built in
Background checks
Government background checks
Cybersecurity
Cybersecurity and HIPAA training included
Accountability
Time-tracking and monitoring software
Data protection
Added layer through the Philippine Data Privacy Act of 2012
DocVA also matches practices with assistants who have experience in their specialty and workflows. This helps reduce ramp-up time for high-detail tasks.
Frequently Asked Questions
Is DocVA only for solo practitioners?
No. DocVA supports solo practitioners, but it also supports complex, multi-provider clinics and enterprise healthcare organizations.
How does DocVA handle backup coverage and turnover?
DocVA uses a structured continuity model to reduce disruption when an assistant is unavailable or a staffing change is needed.
Which company offers better software integration?
Both companies support major healthcare systems. DocVA’s advantage is that its healthcare-experienced assistants often adapt faster to complex systems like Tebra/Kareo and Athena.
Conclusion
DocVA is the ideal partner for healthcare practices seeking experienced healthcare talent, fast candidate turnaround, transparent pricing, and dedicated support. We provide highly qualified Virtual Assistants from both the Philippines and Latin America, including bilingual Spanish-English professionals, with candidates often endorsed within 24–48 hours of your discovery call.
Every client is supported by dedicated Account Managers and IT specialists, with comprehensive onboarding conducted before the VA’s official start date to ensure alignment and system readiness. All DocVA VAs receive HIPAA training, mandatory quarterly HIPAA refreshers, and ongoing cybersecurity training to help maintain compliance and protect sensitive patient information.
With no lock-in period, transparent pricing, and ongoing support for both clients and VAs, DocVA delivers a flexible, secure, and scalable staffing solution for healthcare practices of all sizes.
Book a call with DocVA to review resumes of available healthcare-experienced virtual assistants and find the right fit for your practice.