Medical Call Center
Scale Your Practice Without Scaling Your Payroll
Never miss another patient call or compromise on care quality. Our specialized medical call center service helps you deliver exceptional patient experiences while saving up to 60% on staffing costs.
Professional Patient Care at a Fraction of the Cost
Transform your practice’s communication capabilities with DocVA’s medical call center solutions. Our highly trained healthcare professionals handle your patient calls with the expertise and compassion they deserve—all for just $10 per hour, with no hidden fees or payroll taxes.
DocVA Medical Call Center transformed our practice
Why Healthcare Practices Choose DocVA's Medical Call Center
Expert Healthcare Communication
Our call center team consists of experienced healthcare professionals, primarily registered nurses from the Philippines, who understand medical terminology and practice workflows from day one
24/7 Availability
Ensure your patients always reach a caring professional, whether during office hours or after-hours emergencies. No more missed calls or frustrated patients.
HIPAA-Certified Excellence
Every call center representative is HIPAA-certified and thoroughly trained in handling protected health information with the utmost security and confidentiality.
Improve Patient Care with Our Medical Call Center
What Our Medical Call Center Handles
Appointment Scheduling and Rescheduling
Prescription refill requests
Insurance verification
Patient inquiries and concerns
Emergency call triaging
Appointment reminders and follow-ups
Referral coordination
Test result communication
Practice information requests
The DocVA Difference
Seamless Integration
Our call center operates as a natural extension of your practice, using your protocols, scripts, and systems to maintain consistency in patient communication.
Quality Monitoring
Every call is tracked and monitored for quality assurance, ensuring your patients receive the highest level of service every time.
Cost-Effective Solution
- Eliminate the need for multiple in-house receptionists
- No equipment or infrastructure costs
- Save on training and turnover expenses
- Pay only for the time you use
Real Numbers, Real Savings
Traditional Medical Receptionist:
- Average salary: $35,000/year
- Benefits and taxes: $10,500/year
- Training and turnover costs: $5,000/year
- Total: $50,500/year per employee
DocVA Medical Call Center:
- $10/hour
- No benefits or payroll taxes
- No training or turnover costs
- Potential annual savings: $30,000+ per position
Ready to Transform Your Practice's Communication?
Join hundreds of healthcare practices across America that have revolutionized their patient communication while significantly reducing costs with DocVA’s medical call center service.
Discover how our medical call center can integrate seamlessly into your practice while delivering exceptional patient care and substantial cost savings. Schedule your discovery call today.
Say goodbye to unanswered calls and drive your practice forward
Schedule a demo today and never miss another call—boost your practice now!
Get in touch
Work and general inquiries
(954) 304-9702
Assistance hours:
Monday - Friday
6 am to 8 pm EST
Post address
110 E. Broward Blvd.,
Suite 1700, Fort Lauderdale,
Florida 33312, United States
