How Can Healthcare Virtual Assistant Transform Healthcare?
The healthcare industry is one of the sectors most prone to stress and burnout. In fact, a study by the American Medical Association shows that 28% of doctors and clinicians are unhappy with their jobs, a higher percentage than the previous year’s study. Due to staff shortages and the growing number of patients, medical professionals […]
Receptionists: Skills, Responsibilities, and Business Impact
When you enter an office, you’ll likely be greeted by a receptionist. But these professionals do more than just greeting people. Receptionists typically serve as the first point of contact. They provide service by supporting customers throughout their visits. Receptionists are among the key staff that help make businesses more efficient. Do you want to […]
Ultimate 2024 Guide to Medical Receptionist Duties
If you’re just starting as a medical receptionist, it’s crucial for you to study the responsibilities of being one. Through this, you’ll better understand what’s being demanded of you, including key medical receptionist duties that are essential to your role. You’ll also develop realistic expectations and avoid the costly mistakes of applying for facilities that […]
Setting up a virtual reception: Ultimate guidelines for business owners
Recently, you’ve been getting a growing number of phone calls, messages, and emails about your new service. You already have a sales team, but they’re already bombarded with their day-to-day tasks. How can you lift this extra heavy workload off them and help them be more productive? Here’s where setting up a virtual reception can help […]
How A Live Phone Answering Service Can Transform Your business
Research shows that 80% of callers will hang up if they reach voicemail instead of a human being. Are you willing to lose thousands of sales or life-changing opportunities — just because you were cheap and relied on voicemail to handle your phone calls? If not, then you can definitely benefit from hiring a live […]
Professional Answering Service Solutions: Guidelines For Businesses And Professionals
Are professional telephone answering services worth it? Whether you’re a business owner, professional, or solo entrepreneur, an answering service could give your business major ROIs. Companies or individuals that get a high volume of calls can outsource their call-handling responsibilities to answering service providers. If you’re new to getting answering services, read this guide to […]
Your Ultimate Guide To Hiring Answering Service Companies
Are you overwhelmed with your business’s growing call volume? Whether you’re in the healthcare, legal, or e-commerce industry, answering service companies could reap plenty of benefits for your business. Increased productivity is just the tip of the iceberg. Read this guide if you want to hire an answering service company: What is an answering service? […]
How Virtual Receptionist Services Can Elevate Your Business And Customer Experience
Is your business growing and bursting at the seams? It’s about time you added a virtual receptionist to your team. According to Statista, the Business Process Outsourcing (BPO) market is poised for steady growth in the next few years. In fact, in 2024, the market is projected to generate a significant revenue of US$146.30 billion. […]
Virtual Answering Service: Is It Right For Your Small Business?
Are you looking for an effective way to manage your growing customer queries? Today, a growing number of business owners subscribe to different types of virtual answering services, and there are several good reasons for this. Recently, companies reported that they increased their efficiency by 19% when they outsourced services like call answering and customer […]
Boosting Your Practice’s Vitals: How a Patient-Friendly Receptionist Can Be Your Front-Line Treatment
As a healthcare provider running a small to medium-scale practice, you’re no stranger to the daily triage of balancing quality patient care with the nuts and bolts of office management. You’ve likely already diagnosed a few pain points, but have you considered that a patient-friendly receptionist might be the perfect prescription for many of these […]
