Hire a Virtual Medical Assistant
Are you a healthcare professional or a practice looking to streamline administrative tasks and boost productivity?
Consider using virtual medical assistants.
These skilled remote professionals can provide the administrative support you need, allowing you and your team to focus on delivering exceptional patient care. Whether you’re considering hiring a virtual medical assistant for the first time or want to learn more about how they can support your practice, a virtual medical assistant can help you provide care more efficiently.
What is a Virtual Medical Assistant?
A virtual medical assistant is a skilled, remote professional who offers administrative support to healthcare professionals and medical practices. They often work from home and use digital tools to perform their job.
What are the Duties of a Virtual Medical Assistant?
DocVA’s virtual medical assistants are highly skilled and great at multitasking. In this remote position, our virtual medical assistants can take care of various administrative duties, including:
Medication Refills
Answering Phones
Insurance Verification
Managing Medical Records
Responding to Patients’ Routine Questions
Appointment Scheduling and Management
Do DocVA’s Virtual Medical Assistants Have a Healthcare Background?
Yes. This allows them to better understand your practice’s particular needs and offer better assistance and support.
What Software Do I Need to Use with a Healthcare Virtual Assistant?
Working with a DocVA healthcare virtual assistant doesn’t require special software. They can seamlessly integrate with your existing software or platforms.
Will I Work with the Same Medical Virtual Assistant?
Yes. You’ll get to work with the same medical virtual assistant daily. We’ll select several candidates who meet your requirements. You’ll then interview each candidate and choose one based on your preference. Working with the same medical virtual assistant allows for a more personalized collaboration. This encourages a stronger, long-term working relationship, which is essential for maintaining an efficient workflow. Your assistant will also become more proficient over time.
How Do I Know if My Virtual Health Assistant is Working?
Managing your virtual health assistant is easier than ever. We install time-tracking software on all virtual health assistants’ computers, which lets us monitor performance even in real time. The time tracking app allows us to see the websites accessed while your virtual health assistant works, check the progress made on tasks, and monitor the time spent on projects. We can also provide you with activity reports from the app. This fosters transparency and ensures you only pay for the time your virtual health assistant logs into the software. Given DocVA’s virtual health assistants’ excellent work ethic, you can expect your virtual health assistant to work effectively and efficiently, freeing up precious time for you and your team.
Where are Your Virtual Assistant Healthcare Based?
We recruit DocVA’s virtual assistant healthcare from the Philippines. The country stands out as the preferred location to find best-in-class medical virtual assistants due to a combination of the following:
Strong English Proficiency
English is taught in school from 1st grade. Proficiency in English equips DocVA’s virtual assistant healthcare with excellent communication skills. With no language barrier, you can delegate duties efficiently and easily give feedback.
Impressive Work Ethic
Filipino medical virtual assistants are known for their first-rate work ethic and track record of delivering quality work. Our virtual assistant medical always strive to provide exceptional value and consistently go above and beyond to meet and exceed our clients’ expectations.
Talented Healthcare Virtual Assistants with a Medical Background
The Philippines is recognized globally as a hub for nursing and medical talent.
How Our Virtual Medical Assistants Can Help Your Healthcare Practice
Outsource a wide variety of tasks ranging from answering calls to live scribing to insurance verification for a fraction of the cost while keeping your patient satisfaction high. Browse through our available job roles. Can’t find what you’re looking for? Let us know and we will collaborate to customize a job role for you.
We Empower Thousands of U.S. Practices to Succeed
Are Your Medical Virtual Assistants HIPAA Compliant?
At DocVA, we know security and compliance play a critical role in the success of any practice. That’s why we ensure our medical virtual assistants have undergone rigorous HIPAA training and hold certifications demonstrating their understanding of HIPAA rules and regulations. DocVAs medical virtual assistants follow all the provisions of HIPAA just like in-office employees would. They implement best practices to maintain strict compliance.
When you entrust administration duties involving protected health information (PHI) to our HIPAA-compliant virtual medical assistant services, you can rest assured that sensitive information will be handled with integrity, privacy, and security. What’s confidential will remain confidential. Also, because U.S. firms are major employers in the Philippines, the Philippine government has passed the Data Privacy Act of 2012. This law binds our virtual medical assistant services. The legislation strictly prohibits Philippine citizens from sharing private information. Those who intentionally compromise confidential information such as PHI are severely punished under the law, offering protection to U.S. entities.
Why Should You Hire a Medical Virtual Assistant?
Some of the top benefits of enlisting the services of a DocVA medical virtual assistant include:
Cost Savings
Virtual medical assistants offer a cost-effective solution for practices that require help with administrative tasks but want to avoid the hassle of hiring and maintaining an onsite assistant. Without needing employee benefits, health insurance, office space, or equipment, you can keep your overhead costs lean and save a lot of money.
Our services are only $10 per hour. You can considerably minimize your operational expenses without sacrificing quality.
Improve Productivity
With DocVA virtual medical assistants, you can supercharge productivity. Our virtual medical assistants will relieve your in-office team of the many administrative tasks that take up much of their time.
They can tackle tasks head-on, from insurance verification and appointment scheduling to prescription refills, medical record management, and more. By outsourcing these time-consuming office duties to a DocVA virtual medical assistant, your onsite team can focus more on patient interactions and other essential tasks only in-house staff can address.
Productivity increases when your team focuses on core tasks while administrative duties are still being done.
Efficiently Manage Inbound Calls
Missed calls, waiting for someone to answer the phone, and long holds can lead to a poor patient experience, negative word of mouth, and lost revenue. With a lot riding on your phone interactions, it’s vital to have a professional staff answering patients’ calls.
Our virtual medical assistant can help you avoid missed calls and improve communication. Your virtual medical assistant can help you leave a positive and memorable experience by answering the phone promptly and professionally.
A good patient experience can drive new patients through your front door and retain existing ones.
Grow Your Practice
Administrative duties can become increasingly demanding. A DocVA virtual medical assistant can streamline operations to ease your workload and prevent burnout.
When you no longer have to wear multiple hats, you can focus your energy and time on delivering exceptional patient care. This can result in higher patient satisfaction and retention levels, increasing your bottom line. Patient retention keeps revenue in your practice. Additionally, it boosts your reputation, establishing your practice as a trusted healthcare provider, which brings in new patients.
Are you ready to advance your practice? Request more information about a virtual medical assistant now!
See How a Medical VA Can Work in Your Practice
Get in touch
Work and general inquiries
(954) 304-9702
Assistance hours:
Monday - Friday
6 am to 8 pm EST
Post address
110 E. Broward Blvd.,
Suite 1700, Fort Lauderdale,
Florida 33312, United States
