Outsourced receptionist: Is it the right fit for a solo business owner?

As a solo business owner, you’re likely no stranger to the chaos of wearing too many hats—managing phone calls, scheduling appointments, and keeping customers happy while trying to grow your business. But this constant juggling act often leads to inefficiencies, missed opportunities, and, worst of all, burnout. Every unanswered call or delayed response could mean […]

Your Essential Guide to Hiring a Virtual Receptionist for Your Business

Missed calls, overwhelmed staff, and frustrated employees and customers are common business challenges that hinder growth and damage reputation. Customers expect prompt, professional responses, and failing to meet those expectations can result in lost opportunities. That’s where a virtual receptionist comes in. By handling your front-desk tasks remotely, a virtual receptionist ensures your business runs […]

Rise of virtual medical scribe jobs in the United States

In recent years, there’s been a high demand for virtual medical scribes in the United States due to the adoption of electronic health records (EHRs) and telemedicine.  Healthcare providers (HPs) seek to streamline documentation processes, reduce clerical errors, and improve patient care quality.  The COVID-19 pandemic accelerated this shift, highlighting the demands for remote medical […]

What does a virtual medical scribe do: Understanding the role of a remote scribe

A virtual medical scribe assists healthcare providers by documenting patient encounters in real-time.  They listen in on live patient visits via audio or video feeds (or review recordings) and enter details into the electronic health record (EHR) system. This allows physicians to focus on patient care rather than administrative tasks.  Just like traditional medical scribes, virtual scribes document […]